Student welfare and well-being are some of our top priorities. The door of our administrative office is open to students at any time that the building is open. In addition to the finances or academic records that are their main role, the bursar and the registrar have willingly dealt with many personal and practical problems over the years that have ranged from health problems to bereavements.
Almost all of our academic staff are trained psychotherapists or counsellors, and are able to provide tutorial support to students on request.
Many students are in personal therapy with therapists selected by, but independent of, NSPC and are encouraged to discuss issues that may arise in the course with their therapist in addition to support provided by the school. Students who are on courses that are joint with Middlesex University are entitled to use the Middlesex University student counselling service.
Physical safety in our building
- The building is a modern one located in an area of London that has both a low crime and low pollution rating. It is surrounded on three sides by green space. All of our staff receive regular first aid training, and there is a defibrillator on site.
- There is a receptionist on duty at all times that the building is open, and the front door is normally kept locked but opened by receptionist on request.
- Two bus routes pass the door (the 139 and the 328), there are other bus routes approximately ten minutes walk away, two railway stations (one going directly to Gatwick airport and, in the other direction, to Luton airport), and an underground station. Night buses run on some of these routes, and Jubilee trains also run all night.
NSPC is committed to maintaining and supporting a diverse student body. There are lifts between each floor, and a disabled toilet. Room signs are shown in Braille. All of our online teaching materials meet W3 standards. We encourage new students to notify us, without prejudice, of any particular adjustments that they consider that they might need from NSPC during their course. Staff receive diversity training, and can refer to specialist consultants if necessary, including:
- Claire Arnold-Baker (motherhood and pregnancy)
- Sasha Smith (bullying and harassment)
- Malcolm Peterson (sexuality, sexual orientation and gender, including gender reassignment)
- Simon Cassar (disability and aging)
- Digby Tantam (race, religion, and belief)
- Emmy van Deurzen (marriage and civil status)